Question 1

Who is responsible for the copyrights of the shows you book?

admin · Accepted Answer

Mike Moloney Entertainment handles all of the Intellectual Property requirements to put on a show including filing and payments to the proper channels.

Question 2

Who handles all the casting and logistics for Mike Moloney Production shows?

admin · Accepted Answer

We handle all of the casting, staging, and production for the show. All you have to do is sit back and watch the crowds come in.

Question 3

Do you produce production shows for cruise ships?

admin · Accepted Answer

Yes! Contact us to learn more.

Question 4

Can we book a show for an extended period?

admin · Accepted Answer

Yes! Contact us to learn more.

Question 5

Can we book a show for just a week?

admin · Accepted Answer

Yes! Contact us to learn more.

Question 6

Can you convert your production shows for special occasions?

admin · Accepted Answer

Yes! We have re-staged our shows for Christmas, corporate, and other audiences.

Question 7

Can you scale your production shows to meet our needs?

admin · Accepted Answer

Absolutely. All of our shows can be as large or as small as you would like.

Question 8

Do you have production shows ready to go?

admin · Accepted Answer

Yes we have a number of shows ready with singers, dancers, costumes, music and props. Check out the roster on our production shows page.

Question 9

Where do you book talent?

admin · Accepted Answer

We book talent anywhere in the U.S. and Canada. We also have partners in most of the world that can help.

Question 10

Can you give us a national acts contact information?

admin · Accepted Answer

No. We value their privacy.

Question 11

What are the logistics you handle in regards to booking “big name” acts?

admin · Accepted Answer

We handle it all. From negotiating a price, securing the contract, and then advancing the show, which can include securing tech’s, lighting, support staff, sound equipment, catering, and transportation. We’ll even ensure they get that bowl of green M&M’s. Basically, we handle everything so you can focus on your business. Let us put on the show.

Question 12

What kind of celebrity/national acts can you book for us?

admin · Accepted Answer

We work with all the major labels, management companies, and industry insiders. We can land you any artist who is touring. It all depends on your budget.

Question 13

What kind of fees do you charge?

admin · Accepted Answer

We work closely with each one of our clients to develop a fee/contract structure that fits within your unique circumstances. We would be happy to speak with you in more detail. Please contact us for more information.

Question 14

What kind of acts can you provide my company?

admin · Accepted Answer

Mike Moloney Entertainment is a full service entertainment company. We can provide you with solo artists, duos, and bands of any genre. Variety acts such as magicians, hypnotists, comedians, and jugglers; tribute bands; and national celebrities. Basically, we can book it all.

Question 15

What happens if I am late and miss the ship while in port?

admin · Accepted Answer

Always check and see what time crew has to be back onboard the ship. It is usually a minimum of an hour before the ship sails. DON’T MISS THE SHIP!! IT WILL NOT WAIT FOR YOU. You will then be responsible for paying your own way to meet the ship at the next port. In addition, this could be ground for termination.

Question 16

Can family and friends visit me on a cruise for a discounted price?

admin · Accepted Answer

Check with H&R once onboard as each line has different rules regarding family and friends deals for the crew.

Question 17

Will I have taxes deducted from my wages?

admin · Accepted Answer

US citizens must fill out and return a W-4 tax form. Non-US citizens have their own responsibility to claim their wages. The ships H&R team can provide you with more detailed information.

Question 18

Any travel tips?

admin · Accepted Answer

Traveling with all this gear is tricky. Call the airline you're traveling on beforehand to make sure you know the baggage rules. Always arrive at the airport 3 hours ahead for international flights as you have to clear customs with all your musical equipment. It's also a good idea to have photocopies of any receipts you may have for your gear to show where you purchased everything. Have your e-ticket, passport and LOE (if applicable) handy at all times. Try every packing trick you know to make it easier.

Question 19

How much will I be playing?

admin · Accepted Answer

Musicians are usually required to perform 7 nights per week. Your actual set times will vary depending on your contract. Your BM will provide you with a weekly schedule listing your set times, dress code and venue. It is very wise to get a copy of the next days' guest schedule every day to double check for any scheduling conflicts. These are usually available by the Guest Relations Desk or by your BM's office or cabin.

Question 20

When should I show up for my sets?

admin · Accepted Answer

It's always a good idea to show up in your lounge at least 15 minutes before your sets (if you're already set up) in case of equipment problems, to talk about your sets, or to have a look at your crowd. If your gear needs to be set up, allow enough setup time plus 15 minutes before your start time. You may or may not have to tear your gear down after your sets are over, depending on the schedule.

Question 21

What about rehearsals?

admin · Accepted Answer

Your Band Master will discuss this with you.

Question 22

What do I do if a guest has a complaint?

admin · Accepted Answer

Tell them you'll see what you can do to help, and direct them to Guest Relations or a member of the Cruise Staff.

Question 23

Who should I approach if I have a problem?

admin · Accepted Answer

You'll want to talk to your bandleader and BM first, and if they are unable to help, you or your bandleader may want to discuss your situation with the Cruise Director, Human Resources Manager, Training and Development Manager, or anyone else that can help you.

Question 24

Will I feel safe on board?

admin · Accepted Answer

Ship Security is very visible onboard. Not only do they man the gangway to prevent unauthorized persons from boarding the ship, they constantly roam the ship looking for anything out of the ordinary. Regardless, incidents such as theft or heated arguments do occur, as in any community. It is very unwise to keep large quantities of cash in your cabin. Send your money home (the best option, as you cannot carry more than $10,000 US with you when you return home) or consider renting a safety deposit box from the crew office. These Incidents are very rare, but it's always a good idea to take precautions. Always treat everyone with courtesy and respect.

Question 25

How do I get on and off the ship in the ports?

admin · Accepted Answer

You will most likely have your picture taken for your crew ID card within a day of signing on. Your ID card may also act as a credit card, or you may receive a separate card for all onboard purchases (in the bars, shops, spas, etc.). You must swipe your ID card through a machine at the gangway both when you leave and return to the ship. This way ship personnel know if you're onboard or in port. This is a very important security feature, as it also keeps unauthorized persons from boarding the ship. Do not lose this card, as there's a fee for replacing it. If you are a NON-US citizen, in US ports you'll be required to present an I-95 slip to the customs official on the gangway.

When the ship returns to its embarkation port after your first cruise is over (if it's a 7-day cruise, this will be 1 week after you sign on) you will be asked to go through immigration procedures. Your passport will be returned to you and you must present it to customs officers at which time you will be issued your I-95. You will be informed of your immigration day and time during your first week onboard. DO NOT BE LATE (it's usually early in the morning) and do not lose or damage your I-95, as it costs over $100 to replace. You must bring your I-95 with you every time you wish to leave the ship in a US affiliated port - it acts as your passport due to the fact that the original is held in the crew office for the duration of your contract.

Question 26

Can I fraternize with the crew?

admin · Accepted Answer

Yes, as long as everyone involved is a willing participant.

Question 27

How do I know if I'm doing well?

admin · Accepted Answer

Each week the guests are given comment cards to fill out. Your BM will let you know how you've been doing according to the entertainment results. Do not solicit the guests by asking them for good comments - they should want to do that on their own.

Question 28

Can I talk to the guests?

admin · Accepted Answer

Absolutely - this is how you keep them coming back. Always be courteous, and feel free to promote your band and make friends - just don't take it too far. You cannot bring them into crew areas and you cannot go into a guest cabin. These can be grounds for immediate termination.

Question 29

Can I drink or smoke on stage?

admin · Accepted Answer

You may have bottled water with you on stage, but you should not drink alcohol or smoke on stage at all, as you're representing everyone onboard. You may smoke in your lounge in designated areas, and you may drink before, during and after your sets (within reason) IF ALLOWED ACCORDING TO SHIPBOARD RULES. Always ask for a glass when ordering drinks - do not drink out of beer bottles or cans. Also, as a courtesy to guests, do not sit at or crowd the bar - find a table.

Question 30

How do I do laundry on board?

admin · Accepted Answer

There are crew and staff laundry machines throughout the ship (either free or a small amount per load). You can buy detergent in port or in the crew store. There is also a laundry and dry cleaning service on board you can use, for a fee.

Question 31

What training do I receive on board?

admin · Accepted Answer

During your first week or so on board you will be expected to attend various training sessions where you will learn rules and regulations, important safety procedures, crowd management techniques and more. Please be prompt and don't worry - once they're done you'll have lots of free time.

Question 32

Do I participate in safety drills?

admin · Accepted Answer

Ask your BM what is required of you regarding crew and guest safety drills. You may be required to participate in a weekly crew drill, and may be required to participate in the weekly guest drill in a non-essential area. Drills or emergencies are announced by 7 short and one long blast on the ship's whistle, at which time you should grab your lifejacket and go to your assigned station. All of this will be covered in your training sessions.

Question 33

How do I receive medical treatment on board?

admin · Accepted Answer

There is a medical office with certified medical professionals on board. Ask your BM for more details once you arrive. If you are taking any prescription medication you must provide the ship's doctor with all the details. The drug policy onboard is very strict - your medication must be documented on board to avoid confusion that could lead to termination.

Question 34

What paperwork is required to board the ship?

admin · Accepted Answer

Letter of Employment (LOE), if applicable - Non-US citizens only.
Passport - Your passport must be valid until at least 1 month after your scheduled sign-off date.
Visa - If applicable.
Original Medical Forms - You must pay for your medical examination (which must be completed using the proper forms provided by the cruise line) at the clinic. You may or may not be reimbursed by the cruise line.
Original Background Report.

Question 35

Do I have to provide my own travel arrangements to and from the ship?

admin · Accepted Answer

The company will provide you with airline e-tickets to and from the ship's home port of call. You will also be provided with a hotel close to the ship if needed. If you have excess or overweight baggage you must cover the cost yourself at the airport, but may be reimbursed in some cases. Please keep all receipts including cab fare to the ship, as you may be able to claim them later. This is not a guarantee. Hand these in along with your medical receipt to the Crew Office when you sign on. A shuttle may or may not be provided to your hotel from the airport, to the ship from the hotel, or to the ship directly from the airport depending on the circumstances. It's a good idea to ask the front desk at the hotel when you arrive (if applicable) if there's a crew shuttle available. If not, call and reserve a taxi for the time you'll need to leave for the ship and make sure you let the taxi know what company and what ship you're joining.

Question 36

How can I access the Internet?

admin · Accepted Answer

Crew and staff Internet cafes are provided onboard, usually close to the crew and staff lounges. Using your crew card the charges should be around 12 cents per minute. You may also be permitted to use the guest email cafe, however, keep in mind that the charges in guest areas can be 50 cents per minute or more. You can also use your own credit card instead of your crew card, although guest prices apply when you do. Some ships now have wireless Internet available. Ask if you can use this service with your laptop, if you have one.

Question 37

How do I make phone calls?

admin · Accepted Answer

You can place calls from satellite phones on board provided you purchase a satellite phone card from a phone card machine on board. Phone card machines are located in a few areas on board. Ask someone where you can find them (hint: there are usually some by the phones themselves, crew and staff messes, and inside the crew and staff bars). You should generally get over an hour's worth of airtime on a $20 card. If you have a cell phone, you may be able to use it as well when the ship is near land or in port. Check roaming prices and availability with your carrier. You can also buy calling cards in any port for use there.

Question 38

What can I do to keep myself entertained?

admin · Accepted Answer

You are free to enjoy every port. As a musician you also have the privilege to access many of the guest facilities onboard, provided you put the comfort of all guests first. As privileges vary from ship to ship, you must read the Rules and Regulations form given to you when you sign on and ask your BM what facilities are available to you during your contract. In general, you may have access to many areas of the ship including crew and guest fitness rooms and spa, sports facilities (including miniature golf, basketball courts, etc.), crew and guest lounges and theatres, crew and guest eating areas, shops on board, and more. You may smoke in designated areas only, and always with courtesy. Drinks can be purchased in the crew and staff lounges for roughly $1 a beer, or in guest lounges for full price. You may or may not be allowed to use the pools and/or Jacuzzis. You are not permitted to use the casino. When socializing in the guest lounges, be considerate to the guests - Don’t crowd the bar and don’t sit on the barstools, which are for guests only.

Question 39

How do I pay my bills at home?

admin · Accepted Answer

You can purchase money orders either onboard or in a port of call and mail them to your bank or to a friend or relative. You may also be able to set up a wire transfer system onboard, although this is more expensive. It's a good idea to set up online banking and billing services before you leave home as well.

Question 40

How do I send/receive mail?

admin · Accepted Answer

It is easiest to send your mail from an American port, depending on what day of the week you happen to be off the ship. If you can't mail from a US port, ask around for advice on which port would be best for you. Any mail you receive will be delivered to the crew office or right to your cabin on the ship. You may also want to look into setting up a mailbox at a crew center in one of the ports of call.

Question 41

Do I have to wear a uniform?

admin · Accepted Answer

As a musician, you may be issued a name tag, and may have uniforms provided. You can wear your own clothing in all crew areas. You may be asked to wear a formal jacket whenever you are in guest areas (depending on the wishes of the Cruise Director and BM). Please remember to follow all ship-board rules when out in guest areas. You must adhere to the dress code for each day as follows:

Daytime - Shorts or casual pants and collared shirt - ask your BM if jeans, T-shirts and ball caps are OK. Usually one of the following dress codes takes effect after 5 PM each day:

Formal - Tuxedo with white tuxedo shirt and black bowtie or black suit with dress shoes and solid-color tie - bring both. Also bring a couple of black dress shirts for performances. Gowns for the ladies. Smart Casual/Business Casual/Semi-formal - Jacket, dress shirt, dress pants and dress shoes, dresses for the ladies.

Casual - Casual shirt (collar recommended), casual pants (black jeans OK, ask your BM if blue jeans are OK).

Rock and Roll Night - Wear something to fit the theme or a uniform if required.

Caribbean Night (or equivalent) - Island (Hawaiian) shirt, casual pants recommended. Ask BM if sandals are OK.

Question 42

How do I get paid?

admin · Accepted Answer

Your Band Master will provide you with the details. In general, most musicians are paid on board at the end of each month. You may be able to ask for an advance halfway through the month as well.

Question 43

Where and when can I eat?

admin · Accepted Answer

Breakfast, lunch and dinner are provided at designated hours in both the Crew and Staff messes. You may or may not be able to eat in the guest areas on the ship, including the casual dining area, the specialty restaurants onboard (service fees may apply), the snack bar or 24-hour cafe and the fast-food restaurant or pizzeria. Ask your bandmaster if you have this privilege.

Question 44

What are the living arrangements?

admin · Accepted Answer

Your cabins are provided by the cruise line and are usually located above the water line on decks below the guest areas. You will most likely share a cabin with 1 other person, almost always with a fellow member of your group. The cabins are usually just over 125 square feet with a wardrobe storage area, shelving and drawer storage, bathroom with sink and shower, TV/VCR combo (movie rentals as well as snacks, cigarettes and supplies are provided at the crew store), telephone, work counter, refrigerator, table and 2 beds, bunk-style. A cabin steward will most likely be provided to clean your room and bring you supplies. It is suggested to tip them $20 or more per week (split this with your cabin mate).

Question 45

How long before I receive an answer?

admin · Accepted Answer

The agents at Mike Moloney Entertainment are good at reviewing material fairly quickly. It all depends on what is happening “at the moment”, and what the current needs of our clients are. Generally you should receive an email or call within two weeks.

Question 46

How old must I be to audition?

admin · Accepted Answer

You have to be at least 18 years old.

Question 47

Do you accept video auditions for dancers and production singers?

admin · Accepted Answer

Sorry, we do not.

Question 48

How do you audition dancers?

admin · Accepted Answer

We hold production staff auditions throughout the year around the world. We encourage future applicants to fill out our Talent Application here.

Question 49

How do you audition musicians?

admin · Accepted Answer

We normally handle auditions over the phone, but live auditions can be arranged in our Las Vegas location.

Question 50

Do I have to submit a video?

admin · Accepted Answer

Yes. All of our clients need to see you perform.

Question 51

Can I mail in my submission?

admin · Accepted Answer

You can, but we highly recommend you do not. Quite honestly, mailed submissions are difficult for us to review, because one of our staff members has to convert your files to pass the information to our various agents and customers. You will get a quicker response if you use our Talent Questionnaire.

Question 52

How do I submit my demo?

admin · Accepted Answer

Please use our Talent Questionnaire to submit all material. Include links to your live performance videos, a headshot, and most recent contact information. The more information you provide us, the better.

Question 53

What kind of entertainers does Mike Moloney book?

admin · Accepted Answer

We book musicians, bands, djs, comedians, magicians, dancers, singers, and national artists for the cruise, casino, hotel, resort, and event industries.

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