Mike Moloney Entertainment

Entertainment Solutions for the Cruise & Casino Industries

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FAQ

Please choose one of our FAQ categories below for answers to your entertainment questions. 

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Answers for Casinos, Cruises, Events & Hotels Looking for Entertainment

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Who is responsible for the copyrights of the shows you book?

Mike Moloney Entertainment handles all of the Intellectual Property requirements to put on a show including filing and payments to the proper channels.

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Who handles all the casting and logistics for Mike Moloney Production shows?

We handle all of the casting, staging, and production for the show. All you have to do is sit back and watch the crowds come in.

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Do you produce production shows for cruise ships?

Yes! Contact us to learn more. 

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Can we book a show for an extended period?

Yes! Contact us to learn more. 

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Can we book a show for just a week?

Yes! Contact us to learn more. 

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Can you convert your production shows for special occasions?

Yes! We have re-staged our shows for Christmas, corporate, and other audiences.

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Can you scale your production shows to meet our needs?

Absolutely. All of our shows can be as large or as small as you would like.

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Do you have production shows ready to go?

Yes we have a number of shows ready with singers, dancers, costumes, music and props. Check out the roster on our production shows page.

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Where do you book talent?

We book talent anywhere in the U.S. and Canada. We also have partners in most of the world that can help.

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Can you give us a national acts contact information?

No. We value their privacy.

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What are the logistics you handle in regards to booking “big name” acts?

We handle it all. From negotiating a price, securing the contract, and then advancing the show, which can include securing tech’s, lighting, support staff, sound equipment, catering, and transportation. We’ll even ensure they get that bowl of green M&M’s. Basically, we handle everything so you can focus on your business. Let us put on the show.

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What kind of celebrity/national acts can you book for us?

We work with all the major labels, management companies, and industry insiders. We can land you any artist who is touring. It all depends on your budget.

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What kind of fees do you charge?

We work closely with each one of our clients to develop a fee/contract structure that fits within your unique circumstances. We would be happy to speak with you in more detail. Please contact us for more information. 

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What kind of acts can you provide my company?

Mike Moloney Entertainment is a full service entertainment company. We can provide you with solo artists, duos, and bands of any genre. Variety acts such as magicians, hypnotists, comedians, and jugglers; tribute bands; and national celebrities. Basically, we can book it all.

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Booking and Audition Information

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How long before I receive an answer?

The agents at Mike Moloney Entertainment are good at reviewing material fairly quickly. It all depends on what is happening “at the moment”, and what the current needs of our clients are. Generally you should receive an email or call within two weeks.

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How old must I be to audition?

You have to be at least 18 years old.

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Do you accept video auditions for dancers and production singers?

Sorry, we do not.

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How do you audition dancers?

We hold production staff auditions throughout the year around the world.  We encourage future applicants to fill out our Talent Application here. 

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How do you audition musicians?

We normally handle auditions over the phone, but live auditions can be arranged in our Las Vegas location.

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Do I have to submit a video?

Yes. All of our clients need to see you perform.

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Can I mail in my submission?

You can, but we highly recommend you do not. Quite honestly, mailed submissions are difficult for us to review, because one of our staff members has to convert your files to pass the information to our various agents and customers.  You will get a quicker response if you use our Talent Questionnaire.

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How do I submit my demo?

Please use our Talent Questionnaire to submit all material.  Include links to your live performance videos, a headshot, and most recent contact information. The more information you provide us, the better.

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What kind of entertainers does Mike Moloney book?

We book musicians, bands, djs, comedians, magicians, dancers, singers, and national artists for the cruise, casino, hotel, resort, and event industries.

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Cruise Ship Musicians & Entertainers

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What happens if I am late and miss the ship while in port?

Always check and see what time crew has to be back onboard the ship. It is usually a minimum of an hour before the ship sails. DON’T MISS THE SHIP!! IT WILL NOT WAIT FOR YOU. You will then be responsible for paying your own way to meet the ship at the next port. In addition, this could be ground for termination.

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Can family and friends visit me on a cruise for a discounted price?

Check with H&R once onboard as each line has different rules regarding family and friends deals for the crew.

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Will I have taxes deducted from my wages?

US citizens must fill out and return a W-4 tax form. Non-US citizens have their own responsibility to claim their wages. The ships H&R team can provide you with more detailed information.

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Any travel tips?

Traveling with all this gear is tricky. Call the airline you’re traveling on beforehand to make sure you know the baggage rules. Always arrive at the airport 3 hours ahead for international flights as you have to clear customs with all your musical equipment. It’s also a good idea to have photocopies of any receipts you may have for your gear to show where you purchased everything. Have your e-ticket, passport and LOE (if applicable) handy at all times. Try every packing trick you know to make it easier.

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How much will I be playing?

Musicians are usually required to perform 7 nights per week. Your actual set times will vary depending on your contract. Your BM will provide you with a weekly schedule listing your set times, dress code and venue. It is very wise to get a copy of the next days’ guest schedule every day to double check for any scheduling conflicts. These are usually available by the Guest Relations Desk or by your BM’s office or cabin.

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When should I show up for my sets?

 It’s always a good idea to show up in your lounge at least 15 minutes before your sets (if you’re already set up) in case of equipment problems, to talk about your sets, or to have a look at your crowd. If your gear needs to be set up, allow enough setup time plus 15 minutes before your start time. You may or may not have to tear your gear down after your sets are over, depending on the schedule.

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What about rehearsals?

Your Band Master will discuss this with you.

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What do I do if a guest has a complaint?

Tell them you’ll see what you can do to help, and direct them to Guest Relations or a member of the Cruise Staff.

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Who should I approach if I have a problem?

You’ll want to talk to your bandleader and BM first, and if they are unable to help, you or your bandleader may want to discuss your situation with the Cruise Director, Human Resources Manager, Training and Development Manager, or anyone else that can help you.

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Will I feel safe on board?

Ship Security is very visible onboard. Not only do they man the gangway to prevent unauthorized persons from boarding the ship, they constantly roam the ship looking for anything out of the ordinary. Regardless, incidents such as theft or heated arguments do occur, as in any community. It is very unwise to keep large quantities of cash in your cabin. Send your money home (the best option, as you cannot carry more than $10,000 US with you when you return home) or consider renting a safety deposit box from the crew office. These Incidents are very rare, but it’s always a good idea to take precautions. Always treat everyone with courtesy and respect.

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How do I get on and off the ship in the ports?

You will most likely have your picture taken for your crew ID card within a day of signing on. Your ID card may also act as a credit card, or you may receive a separate card for all onboard purchases (in the bars, shops, spas, etc.). You must swipe your ID card through a machine at the gangway both when you leave and return to the ship. This way ship personnel know if you’re onboard or in port. This is a very important security feature, as it also keeps unauthorized persons from boarding the ship. Do not lose this card, as there’s a fee for replacing it. If you are a NON-US citizen, in US ports you’ll be required to present an I-95 slip to the customs official on the gangway.

When the ship returns to its embarkation port after your first cruise is over (if it’s a 7-day cruise, this will be 1 week after you sign on) you will be asked to go through immigration procedures. Your passport will be returned to you and you must present it to customs officers at which time you will be issued your I-95. You will be informed of your immigration day and time during your first week onboard. DO NOT BE LATE (it’s usually early in the morning) and do not lose or damage your I-95, as it costs over $100 to replace. You must bring your I-95 with you every time you wish to leave the ship in a US affiliated port – it acts as your passport due to the fact that the original is held in the crew office for the duration of your contract.

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Can I fraternize with the crew?

Yes, as long as everyone involved is a willing participant.

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How do I know if I’m doing well?

Each week the guests are given comment cards to fill out. Your BM will let you know how you’ve been doing according to the entertainment results. Do not solicit the guests by asking them for good comments – they should want to do that on their own.

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Can I talk to the guests?

Absolutely – this is how you keep them coming back. Always be courteous, and feel free to promote your band and make friends – just don’t take it too far.  You cannot bring them into crew areas and you cannot go into a guest cabin. These can be grounds for immediate termination.

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Can I drink or smoke on stage?

You may have bottled water with you on stage, but you should not drink alcohol or smoke on stage at all, as you’re representing everyone onboard. You may smoke in your lounge in designated areas, and you may drink before, during and after your sets (within reason) IF ALLOWED ACCORDING TO SHIPBOARD RULES. Always ask for a glass when ordering drinks – do not drink out of beer bottles or cans. Also, as a courtesy to guests, do not sit at or crowd the bar – find a table.

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How do I do laundry on board?

There are crew and staff laundry machines throughout the ship (either free or a small amount per load). You can buy detergent in port or in the crew store. There is also a laundry and dry cleaning service on board you can use, for a fee.

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What training do I receive on board?

During your first week or so on board you will be expected to attend various training sessions where you will learn rules and regulations, important safety procedures, crowd management techniques and more. Please be prompt and don’t worry – once they’re done you’ll have lots of free time.

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Do I participate in safety drills?

Ask your BM what is required of you regarding crew and guest safety drills. You may be required to participate in a weekly crew drill, and may be required to participate in the weekly guest drill in a non-essential area. Drills or emergencies are announced by 7 short and one long blast on the ship’s whistle, at which time you should grab your lifejacket and go to your assigned station. All of this will be covered in your training sessions.

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How do I receive medical treatment on board?

There is a medical office with certified medical professionals on board. Ask your BM for more details once you arrive. If you are taking any prescription medication you must provide the ship’s doctor with all the details.  The drug policy onboard is very strict – your medication must be documented on board to avoid confusion that could lead to termination.

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What paperwork is required to board the ship?

  • Letter of Employment (LOE), if applicable – Non-US citizens only.
  • Passport – Your passport must be valid until at least 1 month after your scheduled sign-off date.
  • Visa – If applicable.
  • Original Medical Forms – You must pay for your medical examination (which must be completed using the proper forms provided by the cruise line) at the clinic. You may or may not be reimbursed by the cruise line.
  • Original Background Report.
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Do I have to provide my own travel arrangements to and from the ship?

The company will provide you with airline e-tickets to and from the ship’s home port of call. You will also be provided with a hotel close to the ship if needed. If you have excess or overweight baggage you must cover the cost yourself at the airport, but may be reimbursed in some cases. Please keep all receipts including cab fare to the ship, as you may be able to claim them later. This is not a guarantee. Hand these in along with your medical receipt to the Crew Office when you sign on. A shuttle may or may not be provided to your hotel from the airport, to the ship from the hotel, or to the ship directly from the airport depending on the circumstances. It’s a good idea to ask the front desk at the hotel when you arrive (if applicable) if there’s a crew shuttle available. If not, call and reserve a taxi for the time you’ll need to leave for the ship and make sure you let the taxi know what company and what ship you’re joining.

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How can I access the Internet?

Crew and staff Internet cafes are provided onboard, usually close to the crew and staff lounges. Using your crew card the charges should be around 12 cents per minute. You may also be permitted to use the guest email cafe, however, keep in mind that the charges in guest areas can be 50 cents per minute or more. You can also use your own credit card instead of your crew card, although guest prices apply when you do. Some ships now have wireless Internet available. Ask if you can use this service with your laptop, if you have one.

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How do I make phone calls?

You can place calls from satellite phones on board provided you purchase a satellite phone card from a phone card machine on board. Phone card machines are located in a few areas on board. Ask someone where you can find them (hint: there are usually some by the phones themselves, crew and staff messes, and inside the crew and staff bars). You should generally get over an hour’s worth of airtime on a $20 card. If you have a cell phone, you may be able to use it as well when the ship is near land or in port. Check roaming prices and availability with your carrier. You can also buy calling cards in any port for use there.

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What can I do to keep myself entertained?

You are free to enjoy every port. As a musician you also have the privilege to access many of the guest facilities onboard, provided you put the comfort of all guests first.  As privileges vary from ship to ship, you must read the Rules and Regulations form given to you when you sign on and ask your BM what facilities are available to you during your contract. In general, you may have access to many areas of the ship including crew and guest fitness rooms and spa, sports facilities (including miniature golf, basketball courts, etc.), crew and guest lounges and theatres, crew and guest eating areas, shops on board, and more. You may smoke in designated areas only, and always with courtesy. Drinks can be purchased in the crew and staff lounges for roughly $1 a beer, or in guest lounges for full price. You may or may not be allowed to use the pools and/or Jacuzzis. You are not permitted to use the casino. When socializing in the guest lounges, be considerate to the guests – Don’t crowd the bar and don’t sit on the barstools, which are for guests only.

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How do I pay my bills at home?

You can purchase money orders either onboard or in a port of call and mail them to your bank or to a friend or relative. You may also be able to set up a wire transfer system onboard, although this is more expensive. It’s a good idea to set up online banking and billing services before you leave home as well.

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How do I send/receive mail?

It is easiest to send your mail from an American port, depending on what day of the week you happen to be off the ship. If you can’t mail from a US port, ask around for advice on which port would be best for you. Any mail you receive will be delivered to the crew office or right to your cabin on the ship. You may also want to look into setting up a mailbox at a crew center in one of the ports of call.

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Do I have to wear a uniform?

As a musician, you may be issued a name tag, and may have uniforms provided. You can wear your own clothing in all crew areas. You may be asked to wear a formal jacket whenever you are in guest areas (depending on the wishes of the Cruise Director and BM). Please remember to follow all ship-board rules when out in guest areas. You must adhere to the dress code for each day as follows:

Daytime – Shorts or casual pants and collared shirt – ask your BM if jeans, T-shirts and ball caps are OK. Usually one of the following dress codes takes effect after 5 PM each day:

Formal – Tuxedo with white tuxedo shirt and black bowtie or black suit with dress shoes and solid-color tie – bring both. Also bring a couple of black dress shirts for performances. Gowns for the ladies. Smart Casual/Business Casual/Semi-formal – Jacket, dress shirt, dress pants and dress shoes, dresses for the ladies.

Casual – Casual shirt (collar recommended), casual pants (black jeans OK, ask your BM if blue jeans are OK).

Rock and Roll Night – Wear something to fit the theme or a uniform if required.

Caribbean Night (or equivalent) – Island (Hawaiian) shirt, casual pants recommended. Ask BM if sandals are OK.

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How do I get paid?

Your Band Master will provide you with the details. In general, most musicians are paid on board at the end of each month. You may be able to ask for an advance halfway through the month as well.

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Where and when can I eat?

Breakfast, lunch and dinner are provided at designated hours in both the Crew and Staff messes. You may or may not be able to eat in the guest areas on the ship, including the casual dining area, the specialty restaurants onboard (service fees may apply), the snack bar or 24-hour cafe and the fast-food restaurant or pizzeria. Ask your bandmaster if you have this privilege.

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What are the living arrangements?

Your cabins are provided by the cruise line and are usually located above the water line on decks below the guest areas.  You will most likely share a cabin with 1 other person, almost always with a fellow member of your group. The cabins are usually just over 125 square feet with a wardrobe storage area, shelving and drawer storage, bathroom with sink and shower, TV/VCR combo (movie rentals as well as snacks, cigarettes and supplies are provided at the crew store), telephone, work counter, refrigerator, table and 2 beds, bunk-style. A cabin steward will most likely be provided to clean your room and bring you supplies. It is suggested to tip them $20 or more per week (split this with your cabin mate).

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